Care for the environment and the communities we work in runs through everything we do. We know we operate within a complicated set of trade-offs, and we try to navigate them fairly, transparently, and with a long-term view, working with nature, not against it, so our operations stay ecologically sound, socially constructive, and economically viable for years to come.
Our full Ethical Policy is available to download, with detailed explanations of our values and how we put them into practice. Broadly, it commits us to:
- Using locally-sourced timber from essential treework, delivering real environmental, social, and economic benefits from wood as a fuel or material
- Minimising our energy use and waste, from firewood processing through to woodland management, while respecting biodiversity and the wider environment
- Giving our employees good working conditions, fair pay, and support for their development (we’re a Real Living Wage accredited employer)
- Keeping our products and services affordably and competitively priced, delivered to the highest professional, environmental, and safety standards
- Managing our finances responsibly and transparently, banking with an ethically-minded bank, and reinvesting any surplus in the business or local projects
- Operating as a not-for-profit Society for the Benefit of the Community, giving customers and employees a stake in the business and a vote in electing the board, making us a more democratic, accountable organisation
